RMA warranty

  Meimon will provide full warranty to original customer who purchased our product during 1 years from the date of shipment under the following terms and conditions:

  The Warranty just apply to the duty of  artwork or technology of the meinon company, shall not apply to merchandise found to be damaged due by inadequate maintenance and care, improper use, modified or connection to incompatible equipment , abuse, Accident, fire, flood，the act of the God. 

 Customers need to send all the bad products to us in their own charge and we will repair them or replace them in our shenzhen Meinon factory then send back to our customers in our own charge by courier account.

  Mini order should be over 500pcs/items.

  In order to save the RMA charge of customers, we have the following ways:

 1) we provide updated firmware to customers and teach them how to repair the products in their side, which is easy to do it.

2) If there are repeated order, we will replace all the defective products for customers in advance and deliver them together with the repeated order, customers just need to send back all the defective products in the end of year in one time.

3)also we will join two-four times of different fairs , like HK electronics Fair, CEBIT, all of our customers can replace any defective products on our booth, while they should inform us the RMA information before the fair on half month.

  For any information, please feel free to contact our Marketing dept or After-service dept. directly..